Objections are not a dead end — they're a signal the buyer is still engaged. The problem is most reps handle them wrong: they cave on price, get flustered in person, or use the same script whether they're face-to-face or on the phone. This course simplifies all of it.
You'll learn where objections come from, how to handle them differently in person vs. over the phone, the 4 most common objections and exactly how to respond, the AICPC framework for in-person objections, and a specific technique for handling the price objection. Sales skill set #10 of the Modern Sales Performer collection.
✓Understand where objections come from and why buyers raise them
✓Use a different technique for in-person vs. phone objection handling
✓Master the AICPC framework for handling live objections
✓Handle the price objection without giving a discount
✓Build custom objection-handling scripts for your specific market
✓12 lessons · 2 quizzes included
✓Taught by Derek Shebby — 13-time Sales President's Club Award winner