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Module 12 of 14
Modern Sales Performer Collection · Self-Paced

Sales Objections Simplified

Handle every sales objection with confidence — including price. Proven scripts and frameworks for handling objections in-person and over the phone. Sales skill set #10 of the Modern Sales Performer Course Collection.

Get this course through Outliers for $59/month →
12
Lessons in module
3
Sections
14
Modules in collection
30K+
Reps trained
Modern Sales Academy courses can be taken online from a desktop, tablet, or phone.

QUICK ANSWER

What is Sales Objections Simplified?

Objections are not a dead end — they're a signal the buyer is still engaged. The problem is most reps handle them wrong: they cave on price, get flustered in person, or use the same script whether they're face-to-face or on the phone. This course simplifies all of it.

You'll learn where objections come from, how to handle them differently in person vs. over the phone, the 4 most common objections and exactly how to respond, the AICPC framework for in-person objections, and a specific technique for handling the price objection. Sales skill set #10 of the Modern Sales Performer collection.

Understand where objections come from and why buyers raise them
Use a different technique for in-person vs. phone objection handling
Master the AICPC framework for handling live objections
Handle the price objection without giving a discount
Build custom objection-handling scripts for your specific market
12 lessons · 2 quizzes included
Taught by Derek Shebby — 13-time Sales President's Club Award winner
Sales Objections Simplified — Module 12 of Modern Sales Performer

WHO IT'S FOR

Is this the right course for you?

✓ This is for you
You lose confidence when a buyer raises an objection
You give discounts too quickly when price comes up
You handle objections the same way in every situation regardless of context
You want to build a documented objection-handling playbook for your team
✗ This isn't for you
You're still working on getting to the proposal stage where objections come up
You're looking for urgency techniques after objections are handled — see Module 13
You're not in a B2B role where buyers push back on price, vendor, or timing

COURSE CURRICULUM

What's inside — all 6 sections.

20 lessons. Each section builds on the last — a complete system, not a random collection of tips.

1
Sales Objections Simplified — Overview
2 lessons
Sales Objections Simplified Intro
Objection Handling Overview of Sections
2
Understanding Where Objections Come From
4 lessons
Understanding Where Objections Come From Overview
Where Objections Come From
Objections vs. Questions
The 4 Most Common Objections
3
Dealing with Objections in Person
6 lessons
Objection Handling in Person — Overview
What Situations Do You Apply the In-Person Framework?
6 Tips for Success — Objections in Person
In-Person Framework: AICPC
Example Objection Handling in Person (Main 4 Objections)
Quiz #1: Objection Handling
4
Dealing with Objections over the Phone
4 lessons
How to Handle Objections over the Phone — Overview
Objection Handling Techniques over the Phone
6 Tips for Success — Over the Phone
Example Objection Handling — 4 Main Objections over the Phone
5
BONUS: Handling the Price Objection
1 lesson
How to Handle the Price Objection
6
Course Summary
3 lessons
Sales Objections Simplified — Course Summary
Objection Handling Flash Cards
Quiz #2: Objection Handling

THE FULL COLLECTION

All 14 modules — in order.

This module is Module 12. The full Modern Sales Performer collection covers the entire B2B sales cycle — each module with its own completion certificate.

12
Module 12
Sales Objections Simplified
Scripts for the four objection categories every B2B rep faces — you are here
20 lessons
OBJECTIONS

YOUR INSTRUCTOR

Derek Shebby.

Derek Shebby

Derek Shebby

FOUNDER · MODERN SALES TRAINING

Best-selling course creator and sales consultant Derek Shebby spent 17 years as a top sales executive and sales director with Xerox Corporation. He was a 13-time Sales President's Club Award winner, coached hundreds of salespeople and sales leaders to excellence, and helped grow his local division from $40 million to over $100 million in annual revenue. After founding Modern Sales Training in 2017, Derek has trained 30,000+ salespeople worldwide. He currently coaches 150+ sales reps live every week and hosts the In Between Sales Calls podcast on Apple Podcasts.

REAL RESULTS

What reps are saying about the Modern Sales Performer collection.

★★★★★

"I crushed my sales quota, won rookie of the year, and have been promoted 3 times."

Greg Shin · Sales Director DIRECT
★★★★★

"Pure gold. It helped double our sales in just three months."

Michael G. · Founder / CEO G2
★★★★★

"After this course I was 100% sure what I am doing and why — it changed my approach completely."

Vlad R. · Import Department Chief G2
★★★★★

"Reps with 15+ years of experience said it got them back to basics in the best way."

Brad N. · President G2

Outliers · The complete path

Get this course—and all 14 Modern Sales Performer courses—for $59/month.

Join Outliers and this training is included. You also get the full Modern Sales Performer collection, monthly live Outliers meetings, a serious sales community, and practical resources you can keep using in the field.

Want the advanced training too? Outliers Elite ($129/month or $1,290/year) adds the Fearless Prospector Masterclass, Virtual Selling Machine, new Elite content, and one 30-minute one-on-one coaching session with Derek each quarter.

  • This course included
  • All 14 core courses
  • Monthly live meeting
  • Community and resources

PRICING

Choose how you want to access this module.

Choose lifetime access to the collection—or start today through Outliers.

Modern Sales Performer Collection

14 Modules · 18+ Hours · Lifetime Access

This module is included in the full collection
All 13 other modules — the complete B2B sales system
140+ lectures · Downloadable worksheets, scripts, and templates
Lifetime access — study from your computer or phone
Learn More About the Full Collection →

Or try 12 lessons free — no credit card.

Or access it today

Outliers

$59/month

Get this module plus the complete 14-course Modern Sales Performer collection through Outliers.

  • This course included
  • All 14 Modern Sales Performer courses
  • Monthly live Outliers meeting
  • Community and practical resources
Explore Outliers → 7-day free trial · Cancel anytime Or choose Outliers Elite: $129/month adds both masterclasses and quarterly one-on-one coaching with Derek.

FAQ

Questions before you enroll.

What is the AICPC framework?

AICPC is Derek's proven in-person objection handling framework taught in this course. The letters stand for a specific 5-step process for receiving, acknowledging, and responding to objections without getting defensive or caving on price. The full technique is inside the course.

Can I buy this module individually?

Individual modules are not sold separately. Get this course and the complete 14-course Modern Sales Performer collection through Outliers for $59 per month, or choose the Modern Sales Performer lifetime-access option. Outliers Elite ($129 per month) includes the same collection plus the Fearless Prospector Masterclass, Virtual Selling Machine, and quarterly one-on-one coaching with Derek.

Does this cover phone objections too?

Yes — the course distinguishes between in-person and phone objection handling and teaches different techniques for each. Many reps use the same approach in both situations and wonder why it doesn't work.

What are the 4 most common sales objections in B2B?

They're covered in the course. Most fall into categories around price, timing, existing vendor relationship, and decision-making authority. The course gives you scripts for all four.

Can my company reimburse me?

Many companies cover sales training as a professional development expense. Treas. Reg. §1.162-5 also lets individuals deduct training that maintains or improves professional skills. Ask your accountant.

ALSO FROM MODERN SALES TRAINING

Looking for a more focused program?

The Fearless Prospector
8hrs · 120+ lectures · All-prospecting masterclass · $997
View →
Virtual Selling Machine
4hrs · Remote and virtual selling masterclass · $597
View →

Get this module — and all 13 others — in one complete program.

The Modern Sales Performer collection: 14 modules, 18+ hours, 140+ lectures. The complete B2B sales playbook used by 30,000+ reps.

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